How we protect your show

Pre-ship bench test

Every kit is powered up, paired, RF-coordinated, and level-checked on our bench before it leaves the shop. Nothing goes out that hasn't made sound in the last 48 hours. We verify each receiver pairs cleanly to its bodypack, sweep the local RF band for interference at our warehouse, lock frequencies, label every channel on the quick-start card, and confirm every element produces clean signal at realistic stage levels. The kit you get is the kit we just tested, not the kit that came back from the last gig and was dropped on a shelf.

Mandatory damage waiver (8%)

The damage waiver is 8% of your rental total and it's not optional. What it covers: accidental drops, normal show wear, cable damage, element sweat-out, bodypack knobs ripped off mid-quick-change, receivers knocked off a road case in the wings. No deductible, no fine print, no claim forms. If it broke while you were running a show, it's covered.

What the waiver does not cover: loss (you lost the case, the bodypack walked off, someone pocketed an element), theft (the kit got stolen from the back of a van), willful destruction (someone threw a bodypack against a wall on purpose), and water damage beyond the case's IP rating (the kit got submerged in a pool). For loss, theft, or catastrophic destruction, see the replacement cost policy below.

Certificate of Insurance (COI)

Most schools, theaters, churches, and production companies already carry a general liability policy that covers rented equipment. If you provide a Certificate of Insurance naming RentMicKits as additional insured, we waive your security deposit entirely and we waive the replacement-cost cap for lost or destroyed kits. To request a COI acknowledgment: email hello@rentmickits.com with your booking number and your insurer's contact info. Typical turnaround is one business day. Name your district, theater, church, or production LLC as the insured and we'll confirm by email.

Replacement cost policy

If a kit is totally lost, stolen, or destroyed beyond repair, the 8% damage waiver covers up to $500 of replacement cost per incident. Beyond that threshold, the customer is liable for the actual replacement value of the kit — typically $1,800 for a MicKit 1, up to $12,000 for a MicKit Perform 16. If you provide a valid Certificate of Insurance naming RentMicKits as additional insured for full replacement value, this cap is waived and your insurer handles the claim.

Backup elements included

Every kit ships with at least one spare Point Source Audio CO-6 headset or CO-8WL lavalier element, so if one fails in dress rehearsal you have a drop-in replacement in the case already. No phone call, no panic, no 48-hour wait for a replacement to ship.

Payment via Stripe

All payments run through Stripe. Your card details never touch our servers — Stripe is PCI-DSS Level 1 compliant and handles the entire payment flow. We see your booking details and the last four digits of your card. Nothing else.